November 2007


…and, in an unfortunate cascade of tardy processes,  group payouts are running late again today.  The group balance payouts are embedded in a fairly quick process, and it’s been running for the past few minutes.  If you’re waiting on group proceeds this morning, it shouldn’t be much longer.*****Payouts for yesterday’s group income will be running [...]

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[8:05 am PST] Sending attachments with your tickets is available again. [4:15 am PST] It is currently not possible to attach files to your support tickets. We are working on resolving the issue as soon as possible. It is still possible to file tickets but attaching a file is not possible. You can either wait to file the ticket [...]

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[4:15 am PST] It is currently not possible to attach files to your support tickets. We are working on resolving the issue as soon as possible. It is still possible to file tickets but attaching a file is not possible. You can either wait to file the ticket or attach the screenshot later by updating the ticket.

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[7:05 PM on 11/28/07] Update:  With the exception of about 20 regions still needing restart, the rolling restarts are completed.[1:11 PM on 11/28/07] Update: We found an issue with some of the deployment code being administered to all regions in Second Life. At the present time, if your region is not available, it will [...]

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During today’s rolling restart, several hundred regions did not restart. We are rolling them again and apologize for any inconvenience. If you are getting messages in world that a region is restarting yet never did, then your region may be in this group. We will keep you updated on progress.

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[UPDATE 7:09 PM PST] Good news! The rolling restarts are completed, with the exception of 20 regions still underway.[UPDATE 6:29 PM PST] The rolling restarts are still underway and expect to continue for the next 1-2 hours.During today’s rolling restart, several hundred regions did not restart. We are rolling them again and apologize [...]

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