February 2008


[UPDATE 28 Feb 07,  noon PST  –teeple]Routing between the US and the UK has been stable for about the last ten minutes.  All Live Chat support functions (including Billing) are accessible to our testers.[UPDATE 28 Feb 07, 10:52 a.m. PST –teeple]It appears there’s a routing breakdown between the US and the UK. [...]

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[9:20am PDT]The connectivity issue have been resolved. [8:40am PDT]We are currently experiencing a communication issue with our payment processor. This results in payments not going thru. We are aware of this issue, and are working on a fix.

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Both residents and our own Live Chat staff are reporting disruptions in the chat service. We’re investigating ASAP.If you’ve been inconvenienced by this, please accept our apologies.

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We’d planned on doing server software updates last week, but due to the discovery of a bug this slipped into this week. We took that opportunity to pull in some fixes pertaining to inventory loss, some of which take effect immediately and some of which (which address only perceived loss, not actual loss) will become [...]

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Ever found yourself wanting to enjoy a place in Second Life but kept getting annoyed because of objects blocking your camera, or you got lost?This video tutorial’s ideal for our newer Residents — welcome! — and also serves as a useful refresher for more experienced inworlders.DOWNLOAD HIGH-QUALITY VERSIONA couple followups:Thanx to each and everyone who [...]

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[4:29 PM PST - Kate]  In World Services are restored.  We are aware of reports of (and have experienced) a variety of issues from in-world. We suggest that you refrain from any major transactions at this time. You may experience the following (yet, not limited to) issues: failed teleports, region crossings, L$ transactions, notecards not [...]

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