Mon 4 Aug 2008
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Archived Posts from this Category
Thu 24 Jul 2008
[RESOLVED 10:45 a.m. Pacific] The status page is active again.
[UPDATE 9:56 a.m. Pacific] No visible improvement yet. The Web team is still working on it.
*****
The status page we use to report service disruptions in progress is suffering a temporary misconfiguration. We expect to have it resolved shortly.
Original post by Teeple Linden
Thu 24 Jul 2008
The status page we use to report service disruptions in progress is suffering a temporary misconfiguration. We expect to have it resolved shortly.
Original post by Teeple Linden
Wed 16 Jul 2008
Knowledge Base Article of the Week #33: Fruit Rind Joke Goes Here
Posted by under 22299 , 22300 , 22301 , 22372No Comments
That sound you hear is the sound of another Knowledge Base Article of the Week being unveiled! This one’s about appealing account suspensions, which is something we’re noticing some curiosity around. Point your browsers to the following article, titled My account has been unfairly or incorrectly suspended or permanently closed by Linden Lab — how can I appeal this decision? Your answers lie within.
As always, if you’ve got any questions or stories to share with us about your documentation-related experiences, feel free to stop by our weekly office hour on Friday at 2PM SLT on our couch dock in Beaumont. (just remember, individual support requests are for the Support Portal)
Be well,
Jon Linden
Original post by Jon Linden
Fri 11 Jul 2008
Knowledge Base Article of the Week #32: You can get there from here
Posted by under 22299 , 22300 , 22301No Comments
Fri 11 Jul 2008
We’ll conduct grid wide maintenance on the voice servers on Monday morning, 14 July 2008, between 2:00 AM PDT and 5:00 AM PDT. Each voice-enabled region will experience a brief downtime (under five minutes) as the individual media server supporting voice for that region is restarted.
A handful of individual regions may experience audio interruptions lasting five to ten seconds for a period of a few hours following this maintenance period, as audio load is balanced across the voice grid.
We’ll update the status page as work progresses.
Original post by Teeple Linden