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We’ll conduct grid wide maintenance on the voice servers on Monday morning, 14 July 2008, between 2:00 AM PDT and 5:00 AM PDT. Each voice-enabled region will experience a brief downtime (under five minutes) as the individual media server supporting voice for that region is restarted.

A handful of individual regions may experience audio interruptions lasting five to ten seconds for a period of a few hours following this maintenance period, as audio load is balanced across the voice grid.

We’ll update the status page as work progresses.

Original post by Teeple Linden

To improve the Second Life experience, we’ll be upgrading database hardware this coming Wednesday, 2 July.

The upgrade is scheduled to begin at 7:00 a.m. Pacific, and to take a maximum of an hour.  During that time, logins, new account registration, and the land store will be unavailable; however, residents who are in world will not be asked to log out.

We’ll report progress during the upgrade on the status page.

Original post by Teeple Linden

Updates on current grid service status and issues are available on the new Second Life Grid Status Reports blog page, http://status.secondlifegrid.net/.

Original post by Twilight Linden

Are you following the Second Life Grid Status Reports? If your business, your event, or your time with friends may be impacted by the Grid Status, we want you to have all the information we can get you, as quickly and easily as possible. 

We’ve been posting Status Updates mixed in with a variety of posts on other topics. We realize that many of you don’t want to have to hunt through the blog for needed Status information, so in an effort make it easier for you, we’re following the tech industry standard and moving that information to a Status page. 

Starting today, we’ll be collecting all the Second Life Grid Status Reports onto that one page. Now, you can check for an update without having to scan through all the other blog posts.

You can also subscribe to updates on your mobile phone using Twitter, or with an RSS reader. 

Yep, get your Second Life Grid Status Reports, wherever you go.

 

Subscribe!

Now you can subscribe to the reports, and make sure they’re sent directly to you.

* Get updates sent to your RSS reader

* Subscribe with your mobile phone and you can get Twitter updates while you’re out and about. Go ahead, take that meeting, go back to class, do your shopping, take a walk, get some other work done, and when the next Second Life Grid Status Report comes out, you’ll hear about it.

https://twitter.com/SLGridStatus

 

RSS: What is it? Status Reports sent Directly to You

  • RSS? The BBC offers a good, simple article that goes right to “How do I start…?” 
  • If you’d like to get more technical, try Wikipedia 

What is Twitter? Get Status Reports on your Mobile Phone or Computer

Quick Links: Second Life Grid Status Reports

Subscribe to the Second Life Grid Status Reports via Twitter

Subscribe to the Second Life Grid Status Reports via RSS 


Original post by Katt Linden

[Resolved at 10:50pm Pacific] Our Support Portal is back online!

[Updated at 10:10pm Pacific] Maintenance is in progress. — Frontier

As reported earlier this week, our support portal will be offline for system maintenance tonight, Saturday, 26th April.

Our software supplier has reduced the length of the downtime from six hours to three, from 9:00pm-Midnight PDT.

During that time, the support portal will be unavailable for chat or ticketing services.

Apologies for any inconvenience this may cause to you.

Original post by Matthew Linden

As reported earlier this week, our support portal will be offline for system maintenance tonight, Saturday, 26th April.

Our software supplier has reduced the length of the downtime from six hours to three, from 9:00pm-Midnight PDT.

During that time, the support portal will be unavailable for chat or ticketing services.

Apologies for any inconvenience this may cause to you.

Original post by Matthew Linden

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